Legal

Privacy Policy

Last updated: April 6, 2026

ASDAC Electronic Chips Programing EST ("we", "us", or "our") operates the Coffee Machine Repair Dubai website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for repair services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you submit a repair request or contact us, we collect personally identifiable information — such as your name, phone number, email address, and the make/model of your coffee machine — that you voluntarily provide to us.

Usage & Device Data

We automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, pages visited, time spent on pages, and device identifiers. This data is collected through cookies and similar tracking technologies (including Google Analytics and Google Tag Manager).

Communications

If you contact us via phone, email, or our contact form, we may retain the content of your message, your contact details, and our response for service and quality assurance purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our coffee machine repair services
To respond to your enquiries and repair requests promptly
To send service-related communications (e.g., repair status updates, appointment confirmations)
To analyse website usage and improve the user experience
To comply with applicable laws and regulations in the UAE
To protect against fraudulent, unauthorised, or illegal activity

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:

Service providers who assist us in operating our website and conducting our business (e.g., analytics providers), subject to confidentiality agreements
When required by law, regulation, or legal process in the UAE or applicable jurisdiction
To protect the rights, property, or safety of ASDAC Electronic Chips Programing EST, our customers, or others

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors interact with our content. We use:

Google Analytics

To collect anonymised data about how visitors use our site, including pages visited and time spent.

Google Tag Manager

To manage and deploy analytics and marketing tags on our website without modifying code.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable UAE law. When your data is no longer needed, we will securely delete or anonymise it.

6. Security of Your Information

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, subject to legal obligations
Withdraw consent for processing where consent is the legal basis
Object to or restrict certain processing activities

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

ASDAC Electronic Chips Programing EST

Dubai, United Arab Emirates

Phone: +971 58 678 7012

Email: info@coffeemachinerepairdubai.com